• Free Freight
  • Easy returns in 60 days
Close search panel


Terms & conditions

  • Conditions

    Underwear cannot be exchanged for hygiene reasons unless you have requested a hygienic seal at the time of placing your order (please request this under other requirements when you proceed to the check out). Please note that bras may be exchanged.

  • Delivery Time

    Delivery usually takes 3-10 days. If the item you have ordered is out of stock we will let you know an estimated delivery time, you have the option to cancel your order at this point if this is not deemed satisfactory. Any extra costs which may arise if we need to send your order in two or more separate deliveries will be borne by us.

Privacy & cookies

  • Privacy policy

    By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

    Non-Personal Information Collected Automatically.

    Timarco is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

  • Personal Information

    In order to respond to your questions, fulfill your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfill your requests or manage interactive customer programs. You also hereby grant to Timarco the right to exchange any information provided by you between Timarco:s affiliates for the purposes mentioned before. In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

  • Security

    Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, 'tamper' or 'hacker- proof', Timarco has endeavored to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information. For example, we use encryption technology when collecting or transferring sensitive data such as credit card information.

  • Accuracy of collected data

    Timarco will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by Timarco in connection with the operation of this Site.

  • Visitor identification

    From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as 'cookies'. By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

  • Email Policies

    We use your Personal Information to send you weekly updates on various Site information, a variety of transactional emails and the occasional site announcement. You have full control regarding which of these emails you want to receive. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or by updating your account settings.

  • Minors

    No information may be submitted to Timarco by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

  • Contact

    If you have any questions about this Privacy Policy, the practices of this Site or your dealings with provided Services, you can contact us via customer support:

    Box 20041
    161 02 Bromma

  • Changes

    We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice. See last updated date at top of page.

  • Information about cookies on this website

    This website contains cookies. According to the law of electronic communication, anyone visiting a website containing cookies should receive the following information:

    • that the website contains cookies
    • what cookies are used for
    • how cookies can be avoided

    A cookie is a small text file which stores information on your computer. Timarco only uses cookies to improve the website's functionality and ease of use for you as our customer.

    To avoid cookies you can block them when installing your web browser. Go to the respective web browser supplier´s website to get instructions on how you can do this.

    Please be aware that if you block cookies you cannot shop on this website. The basket and check out functions need cookies in order to work.

  • Miscellaneous

    We use your details in order to send out direct mail to you. You have the option to choose not to receive our newsletter and catalogues if you so wish.

Shop safely

  • Payment Method

    We have a secure online payment system by credit or debit card.

    Attention, your payment method can determine the delivery time. We must have received payment from you before we can send out your order. You have the possibility to cancel your order and get a refund if the order has not already been dispatched.

  • Payment by Credit or Debit Card

    To pay by credit or debit card you need your card number, the expiry date and the CVC code.CVC/CVV/Cvx2 code is the last 3 numbers on the signature strip on the back of your card. The expiry date must be written in the same format as on your card, ie month/year.

About us

You can reach our Customer Service at support@timarco.eu. Our Customer Service is manned monday to friday 9am - 5pm. The address for letters and parcels is:

Box 20041
161 02 Bromma

Customer satisfaction is the most important thing for us
Your feedback is really valuable to us and so please contact us if you have any comments or any problems support@timarco.eu.